Wow that sucks, I was thinking of ordering the vinyl but I'm not doing it now! You should get some satisfaction if you keep trying but its a hassle.

I emailed customer service a day ago, and no response.

Here's further info on the website: It looks like I just have to send it back...and all my dreams will come true.



Returns and Exchange

If you have received damaged, defective or incorrectly shipped merchandise, please return the product within 30 days of receipt following the Return/Exchange Instructions below. We will gladly replace the merchandise without additional charge, or provide you with a full refund. If you have ordered incorrectly or are not happy with your purchase, please follow the Return/Exchange Instructions below (and on your packing slip). On these returns, original shipping and handling charges are not refundable and you will be responsible for all costs associated with return shipment.

Please include the following with your return:

Your mailing address
Your phone number
Order confirmation number
What you are returning and why
How you would like us to handle your return or exchange
We highly recommend that the items be returned to us using a mail service which provides tracking or insurance.

Mail to:
Warner Music c/o Cinram
ATTN: Returns Door #1
437 New Sanford Rd.
La Vergne, TN 37086

Once your return has been received by us, we will exchange your item or credit your credit card accordingly. Please allow 3-4 weeks for your return to be processed.

Non-Returnable Items
Unfortunately, we cannot accept returns on the following items:

Any apparel item that has obvious signs of use
Any CDs or vinyl records that have been opened (taken out of its plastic wrap) unless it is defective
Downloadable media or software products (except if you’ve accidentally purchased multiple downloads of the same product)
Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error
Any product missing the serial number or UPC
"Final Sale" items